FAQs

Aksar Pooche Jane Wale Sawal (FAQs)

Delivery kitne din mein hoti hai?

Order confirm hone ke 1–3 business days mein dispatch ho jata hai, aur 4–7 working days mein aapke address par delivery ho jati hai. Hum pure Pakistan mein deliver karte hain.

Delivery charges kitne hain?

Rs. 1,500 se upar ke orders amount par delivery bilkul free hai. Us se kam ke order amount par flat Rs. 300 shipping fee hai.

Payment kaise karni hoti hai?

Cash on Delivery — parcel aapke haath mein aane par payment kijiye. Pehle se paisay bhejne ki koi zaroorat nahi.

Return ya exchange kaise hota hai?

Agar aapko ghalat product mile ya product toota hua / damaged pohnche, to delivery ke 24 ghante ke andar humein WhatsApp par ek chhoti video bhejein jisme shipping label aur masla dono nazar aayein. Product original packaging mein, bina istemal kiye hona chahiye.

Apna order track kaise karein?

Parcel dispatch hote hi aapko email par tracking number bhej diya jata hai. Agar koi confusion ho to WhatsApp par message kar dein, hum aapko parcel ki current location bata denge.